Sharing & Exporting Tally Sheets — FAQ
Also searched as: share link, export tally, public link, download tally, PDF export, excel export, bundle export, zip download, watermark.
What’s the difference between Public, Protected, and Private share links?
Public needs no login and shows the least detail. Protected needs the recipient to be logged into any LumberLinq account and shows more detail. Private needs the recipient to belong to your company (or be explicitly invited) and shows everything.
Why does my Bundle export have no photos?
Photos must be uploaded to the Stock Unit first (via the tally sheet’s Documents tab) — then regenerate the Bundle export.
Why does my exported PDF have no company logo?
Upload your logo from Main Menu → Company → Branding before exporting — it must exist before it can appear on a PDF.
How do I revoke a share link?
Open the Share dialog on the tally sheet, find the link, and click Delete — it becomes invalid immediately.
Does AI Import cost anything?
Yes, it uses AI credits from your plan, consumed after extraction regardless of whether you confirm the import. It also requires the feature to be enabled on your subscription plan. The cost is calculated dynamically from how much the photo actually needs to process, not a flat fee per image — same formula for both Round and Square tally sheets.
Can I see exactly what fields a recipient will see before sharing?
Yes — use the Access Visibility Panel (the eye/info button inside the share dialog).
A recipient with a Protected link sees “Access denied” — why?
They need to be logged into LumberLinq with an account that belongs to your company, or the link may have expired.
Who decides what a share link shows?
Company admins, in Main Menu → Stock Unit → Stock Unit Field Access. For each field you choose Hidden or View for “Anyone with the link” and for “LumberLinq users only”. The buttons Preview as visitor, Presets and History are at the top of that screen.
A file I uploaded does not show on a share link — why?
Each file has its own setting: Anyone with the link, LumberLinq users only, or My team only. A Public link shows only “Anyone with the link” files, a Protected link also shows “LumberLinq users only” files, and “My team only” files are never shown to outsiders.
Why is there no download icon on my share link?
Download permission is off unless you turn it on for that link.
Can I hide Length or Pieces on a share link?
No. The core tally columns (Length, Girth, Net Length, Net Girth, Net CBM, Net CFT, Width, Thickness, Pieces) are always visible because the tally cannot be read without them. Everything else can be hidden.
Are the supplier and buyer shown on a share link?
Not on Public or Protected links, unless an admin switches them on in Stock Unit Field Access.
How do I see who changed the share settings?
Open Stock Unit Field Access and click History: it lists the last 200 changes with who, when and what changed.
How long is the history of who opened a link kept?
Entries older than one year are removed automatically.
Why does a share link only offer PDF, not Excel?
Excel and Bundle (ZIP) are built for signed-in users inside LumberLinq. A share link offers the PDF only, and only when Download permission is on for that link (otherwise the Export button is greyed out).
Why does a share page or its PDF show no company name or logo?
The sender decides, in Stock Unit Field Access: company name and company logo each have a switch (on by default) that controls the page header and the PDF, and the footer line has its own switch (off by default). Switches are set separately for Anyone with the link and for LumberLinq users only. With name and logo off, the page header and the PDF show no name, no logo and no watermark; the line “Powered by LumberLinq” is always on the PDF.
Can I show the invoice amount to a buyer on a LumberLinq-users-only link?
Yes. In Consignment Field Access, switch on “Total Invoice Amount” for LumberLinq users only. It is off by default. It can never be shown on an Anyone-with-the-link link, and cost, payment status and margin are never shown on either.
Why did my new link get 30 or 90 days?
Each link type starts with its own length: 30 days for Anyone with the link, 90 days for LumberLinq users only, no limit for My team only. You can change it in the Create share link window.